EHR & eMAR for senior living

Care gets documented.
Then what?

Manual steps, over and over again. Every handoff is a person remembering — and when they don't, something gets missed. Eldermark connects assessment to care plan, care plan to eMAR, and eMAR to your pharmacy. The work your team already does drives what happens next. Automatically.

Eldermark EHR clinical workflow and assessment screen

Senior Living Software | Eldermark

You're probably capturing most of your revenue.
Probably isn't good enough.

When a resident moves to a higher level of care, billing should update automatically. When services exceed a package, you should know today — not at month-end. Eldermark connects clinical documentation to revenue so nothing gets left on the table.

Eldermark ElderSmarts revenue dashboard showing unbilled services

Multi-site operations

When something's wrong in one of your communities, how long before you know?

Eldermark gives multi-site operators and ownership groups a real-time view of clinical, occupancy, and financial performance — by community and across the portfolio. Not a report you pull. A dashboard that tells you what needs attention now.

Eldermark multi-site portfolio dashboard for senior living operators

ElderSmarts analytics

Other platforms show you what happened.
Eldermark tells you what to do next.

Flag a resident ready for a level-of-care change. Surface unbilled services before month-end. AI models predict fall risk and move-out likelihood before your team would otherwise see it coming. Eldermark's analytics don't just report — they act. Your team gets answers, not more dashboards to check.

ElderSmarts AI fall risk prediction dashboard for senior living

$1,263

More revenue per resident / month

2,500+

Senior living communities

30 yrs

Exclusively in senior living

20+ hrs

per nurse each month

Product Walkthrough

See how Eldermark works in 15 minutes.

A focused walkthrough of EHR, eMAR, and clinical workflows, built around how your team actually works. No commitment, no pressure.

Trusted by senior living operators across the country

Monarch Healthcare Management - Eldermark customer
The Goodman Group - Eldermark customer
Vista Prairie Communities - Eldermark customer
RM Management - Eldermark customer
Benicia Senior Living Management - Eldermark customer
Faribault Senior Living - Eldermark customer
Goodworks Unlimited - Eldermark customer
Mt. Angel Towers - Eldermark customer

Built by a team that has spent 30 years in senior living. Meet the people behind the platform  →

Running a senior living community means managing a hundred things that don't naturally connect.

Care gets documented. Billing runs separately. Occupancy data lives in a spreadsheet. And somewhere in between, revenue falls through the cracks — not because anyone made a mistake, but because the systems weren't built to talk to each other.

 

Everything gets documented, but nothing connects.

Assessments, care plans, and medication records live in separate workflows. Every handoff is a person remembering. When they don't, something gets missed.

 

Care level changes don't automatically reach billing.

Residents move to higher levels of care. The assessment gets updated. Billing doesn't follow. By the time someone notices, weeks of revenue are gone.

 

You can't see what's happening across all your buildings.

Every site runs its own reports,  processes, and version of the data. Getting a clear picture means chasing people for information you should already have.

Senior living is hard to operate. Harder still when your data, care, and revenue don't talk to each other.

Eldermark connects the clinical, financial, and operational work happening within your communities, so that when something changes in a building, the right people know and the right invoice gets sent. Whether you operate one building or forty, Eldermark gives you the visibility and financial discipline to run every community with confidence.

Four outcomes. One platform.

Connected

Where clinical documentation is right, everything downstream gets cleaner.

One assessment drives the care plan, the eMAR, and the pharmacy order. Done automatically. No handoffs. No one is carrying information forward by hand.

REVENUE

Get paid for every level of care your team delivers.

Eldermark's True Cost of Care engine automatically links every clinical task to billing. Care level changes, service upgrades, and unbilled daily rates surface in real time — not at month-end.

VISIBILITY

See every community clearly — from one place.

Portfolio dashboards give ownership groups and regional directors a real-time view of clinical, occupancy, and financial performance. By building. By region. Across the enterprise.

AI & PREDICTIVe ANALYTICs

Not just data. Get answers about what to do next.

ElderSmarts doesn't just report on what happened. It tells you which resident needs a change in care level, which bed is at census risk, and where revenue is slipping before it becomes a problem.

OUr products

Everything your community runs on. All in one place.

Eldermark brings together every system your team relies on — starting with EHR and eMAR, so clinical documentation flows automatically into billing, operations, and analytics. One platform. Nothing carried manually between systems.

Real outcomes. Real communities.

These aren't projections or averages. They're what happened when operators connected their clinical and financial operations on one platform.

25%→15%

25%→15% STAFF TURNOVER IN A SINGLE YEAR

After building accountability into their operations with Eldermark, The Waters dropped staff turnover 10 points in 2023.
Read the story →

$270k

$270k IN UNBILLED REVENUE FOUND AT ACTIVATION

Monarch was delivering care that never reached an invoice. ElderSmarts surfaced it within days of going live.
Read the case study →

40%

40% INCREASE IN SERVICE REVENUE FOR 8 COMMUNITIES

Driven by a Business Model Design review and care level restructuring at every site. The revenue was already there.
See Business Model Design →

56 hrs

56 HRS OF ADMIN TIME RETURNED TO OPERATORS EVERY MONTH

Time previously lost to manual reconciliation, duplicate entry, & reporting workarounds replaced by one platform.
Download the ElderSmarts eBook →

The Waters Senior Living

25%→15%

staff turnover in a single year

After building accountability into their operations with Eldermark, The Waters dropped staff turnover 10 points in 2023.

Read the story →

Enterprise portfolio

40%

increase in service revenue for 8-communities

Driven by a Business Model Design review and care level restructuring at every site. The revenue was already there.

See Business Model Design →

Monarch Healthcare

$270k

in unbilled revenue found at activation

Monarch was delivering care that never reached an invoice. ElderSmarts surfaced it within days of going live.

Read the case study →

Operational efficiency

56 hrs

of admin time returned to operators every month

Time previously lost to manual reconciliation, duplicate entry, & reporting workarounds replaced by one platform.

Download the ElderSmarts eBook →
Chris Krebsbach COO RM Management and Marquis Senior Communities

Chris Krebsbach

COO, RM Management
& Marquis Senior Communities

 

"It's allowed us to put a lot of programming in place in the memory care units that keep people there longer and healthier and slow down the dementia and Alzheimer's progression."

Built for everyone who keeps your community running.

NURSING & CLINICAL STAFF

LESS DOCUMENTATION WORK. MORE FOLLOW-THROUGH.

One assessment flows to the care plan, the eMAR, and your pharmacy — automatically. Your team stops re-entering the same information and spends that time on residents instead.
Solutions for clinical teams →

EXECUTIVE DIRECTORS & OPERATORS

STOP MANAGING BY EXCEPTION. START GETTING AHEAD OF PROBLEMS.

Clinical alerts, occupancy flags, and billing gaps surface in your dashboard before they become crises. Run your community on data, not gut instinct and late-night calls.
Solutions for operators →

OWNERSHIP & EXECUTIVE TEAMS

PORTFOLIO VISIBILITY. REVENUE ACCURACY. INVESTOR-READY REPORTING.

See financial, clinical, and occupancy performance across every community in one view. Push portfolio reports to your board, investors, or REIT partners with confidence.
Solutions for executive teams →

FINANCE & BILLING TEAMS

CLOSE THE GAP BETWEEN CARE DELIVERED AND REVENUE COLLECTED.

Automated billing linkage, real-time AR visibility, and electronic payment collection. Reduce bad debt write-offs and eliminate the manual reconciliation eating your team’s time.
Solutions for finance teams →

Switching platforms is a real decision. We don’t take that lightly.

We’ve brought 2,500+ communities onto Eldermark. We know what a bad implementation looks like — and we’ve built our process specifically to avoid it. Dedicated implementation team. Under 60 days to go live. No mandatory professional services retainer. And if something goes wrong, a US-based support team answers 24/7.

 

Under 60 days to go live.

Remote deployment with a dedicated implementation rep — not a ticket queue. You’re not figuring this out alone.

 

24/7 US-based support.

Not a chatbot. Not a form. A person who knows senior living and answers when your DON calls at 3 AM.

 

30 years. One industry.

We’ve been building solutions for senior living since 1994. This isn’t a pivot or a module add-on. It’s all we do.

See Eldermark in action

A 15-minute walkthrough built around EHR, eMAR, and the clinical workflows your team runs every day. No commitment, no pressure, no generic demo. Or if you want to start with a revenue conversation, we can do that too.