Improve Occupancy with the Right Senior Living CRM Software
Extend the reach and impact of your sales and marketing efforts.
It’s becoming increasingly difficult to target the right people at the right time to generate new leads for your community and meet your occupancy targets. There are more options than ever for seniors and their families to find their perfect community. This is why it’s so critical to leverage a solution that will make your team more effective and help you stand out in the crowd.
By using a CRM tailor made for senior living professionals, you can focus your time on leads that are more likely to move in, spend your budget more effectively, and get predictive analytics on how to achieve your goals. And by automating mundane tasks and recording keeping, your team will be able to spend more time on occupancy and revenue generating activities instead of managing your database.
Explore the Eldermark NEXT CRM with Our Interactive Demo
Experience the full potential of Eldermark NEXT CRM through our interactive demo. Discover how our cutting-edge software can transform your sales and marketing efforts, streamline operations, and enhance resident engagement. Click through the demo to see firsthand how Eldermark NEXT can help you meet and maintain census goals, turn data into actionable insights, and improve your marketing campaigns. Don't miss this opportunity to explore the features designed specifically for senior living communities.
Benefits of the Eldermark NEXT CRM
The best CRM platforms will seamlessly connect your sales processes and data entry from marketing and sales all the way through resident move-in, your team will be able to continually improve customer interactions driving occupancy results.
Amplify Your Reach with CRM Solutions
Empower your team to improve customer support by connecting with prospective residents and their families quickly and on the channels they prefer to use.
Improve Performance of Your Sales Team
We track your sales rep communication and campaign performance. Then we benchmark it against industry standards. This, along with our fully integrated digital marketing, maximizes the efficiency and growth of your campaigns and sales staff.
Drive Productivity with Contact Management
Improve communication workflows and processes to convert early discussions faster, generate more tours, meet potential customer needs with follow-ups, and get more residents to move in.
Better Manage Third-Party Referrals
If you partner with paid services like A Place for Mom, our CRM app offers diverse integration capabilities. If your community is aiming to save costs on referrals, our CRM can also help you capture and claim leads before the paid referral sites do.
Do More with Less
Improve the effectiveness of small sales teams that cover multiple sites and facilities by automating redundant tasks and outlining the responsibilities of your sales team at every step.
Easy Access to Centralized Information
Keep your team on the same page with customer information, marketing performance, lead tracking, sales processes, and sales progress reports - all in one simple, intuitive dashboard.
Meet and Maintain Census Goals by Simplifying Sales Team Operations
Give your sales and marketing teams the tools they need to work more effectively and efficiently. With our CRM’s automated lead review feature, your team can spend less time manually managing your lead database, and more time creating campaigns, spending time with prospective residents, and generating more leads and tours.
Turn Data Into Actionable Insights for the Customer Journey
When you sync your CRM with the rest of your marketing efforts, like your advertisements, online forms, email marketing automation, website, and referral sites, you’ll be able to generate a complete picture of how you’re tracking against your lead generation goals. And with Eldermark NEXT’s state-of-the-art, predictive analytics suite, you’ll always know what you need to do to meet your occupancy targets.
Improve Marketing Campaign Performance
By centralizing your sales process and marketing efforts into a single platform, you’ll be able to track performance trends, communication and responses, and conversion rates to understand what’s driving the most move-ins for your community. This lets you use data, not gut feelings, to refocus your time and budget on the programs that have the highest ROI.
Work From Anywhere With Mobile-Friendly Business Processes
Your team won’t always be working from the office. Give them the flexibility they need to access all their sales data from wherever they are in real-time. Our mobile-friendly assisted living CRM will put their entire prospect database in the palm of their hands so they can easily review notes before a meeting, log a call on the road, and manage their task list.
Customize Your Waitlists to Prioritize and Sort New Leads
With the ability to prioritize and sort prospective residents by Medicaid eligibility, lifestyle preferences, and more, the flexibility of our CRM streamlines the admission process and allows for a more personalized approach to filling vacancies.
Automate Workflows Between Eldermark Next Apps
The Eldermark NEXT platform offers a full suite of seamlessly connected apps designed specifically for the marketing, clinical, and operations departments of senior living communities. Those seamless connections allow your CRM to automatically handle tasks, such as notifying the caregiving staff that a lead is ready for a care plan evaluation.
Are you ready to improve your occupancy rates and optimize your sales and marketing?
Leveraging a mobile-friendly assisted living CRM purpose built for senior living is the easiest way to extend the reach of your team, improve marketing performance over time, and reduce costly referral fees. Learn how the right CRM will give you the tools and data you need to meet your census goals and business needs by scheduling a demo today!
