Category
Score
1

No clear understanding of caregiver service costs per hour.

2

Basic awareness of some caregiver costs; not comprehensive.

3

Moderate understanding of caregiver service costs per hour; some areas unclear.

4

Good understanding of most caregiver service costs per hour; minor gaps.

5

Complete and detailed understanding of all caregiver service costs per hour.

1

No accurate measurement of resident acuity; staffing and service models uninformed.

2

Basic measurement of resident acuity; limited influence on staffing and service models.

3

Moderate accuracy in measuring resident acuity; some influence on staffing and service models.

4

High accuracy in measuring resident acuity; significantly informs staffing and service models.

5

Precise and comprehensive measurement of resident acuity; fully informs staffing and service models.

1

No tracking or revenue capture for chronic illness care services.

2

Basic tracking of some chronic illness care services; inconsistent revenue capture.

3

Moderate tracking and revenue capture for chronic illness care services; some gaps.

4

Extensive tracking and revenue capture for most chronic illness care services; minor gaps.

5

Complete tracking and revenue capture for all chronic illness care services provided by nurses.

1

No connection between care and business plans; significant lost revenue.

2

Basic connection between some care and business plans; frequent lost revenue.

3

Moderate connection between care and business plans; occasional lost revenue.

4

Strong connection between most care and business plans; minimal lost revenue.

5

Fully integrated care and business plans; no lost revenue.

1

No alerts for care provided outside resident plans.

2

Basic alerts for some care provided outside resident plans; not comprehensive.

3

Moderate alerts for care provided outside resident plans; some gaps.

4

Extensive alerts for most care provided outside resident plans; minor gaps.

5

Comprehensive alerts for all care provided outside resident plans; fully captured and addressed.

Maturity Index