FAQs | Eldermark

Eldermark is a comprehensive operational platform designed with the needs of senior living management in mind. It offers measurable ROI in improving workflow processes, revenue capture, business development, and clinical outcomes.

Eldermark can help increase service revenue, on average, by up to 40% through efficient operations, lead generation, and improved financial management.

Eldermark is tailored specifically for the senior living industry. We are built from the ground up by senior living experts, staffed by former senior living operators and managers, and have a dedicated team working to support the industry. By offering a unique balance between financial insight and clinical outcomes, Eldermark is ideal for senior living management.

Eldermark's interoperable system has the ability to seamlessly integrate with existing solutions, including your General Ledger (GL), creating efficiencies for your management team and care provider stakeholders.

Eldermark provides 24/7 senior living industry expert customer support and access to an extensive training site with over 800 lessons, ensuring your team has the resources and assistance they need.

To get started, schedule a demo, and our team will guide you through the onboarding process, ensuring a smooth transition and maximum benefits for your portfolio.

Yes, Eldermark's software is HIPAA-compliant, ensuring the security and confidentiality of resident data.

Eldermark provides an expansive training site with over 800 lessons and expert technical support. Users can access learning paths covering various aspects of the software suite.

Scheduling a demo is easy. Simply click the "Schedule a Demo" button on this page, and our team will guide you through the process of discovering how Eldermark's software can transform your caregiving experience.

Eldermark's solutions are suitable for a wide range of senior living communities, including assisted living, memory care, nursing homes, and more.

Eldermark’s software is designed for managing common senior living caregiver tasks. It’s a comprehensive platform designed to simplify administrative tasks, centralize care plan information, and improve resident care. It benefits nurses and caregivers by reducing administrative burdens, minimizing medication errors, and enhancing resident safety.

The software centralizes all care information, eliminating the need to navigate between multiple applications. This simplification reduces administrative burdens, saving time and allowing healthcare professionals to focus on resident care.

Eldermark offers highly configurable dashboards and reports that provide insights into resident participation, program performance, and regulatory compliance, helping activity directors make data-driven decisions. ElderSmarts analytics actively provides prescriptive insights and recommendations into which part of your activity programming to adjust and which programs are most effective.

Eldermark’s engage platform streamlines communication by providing a centralized platform where residents, families, and staff can connect, share information, view activity calendars, track attendance, and engage in a more meaningful way.

Eldermark's engage is a comprehensive toolkit designed to simplify monthly calendar management, track program attendance, align programs with resident care needs, and more. It empowers activity directors to create engaging, personalized programs for residents.

Eldermark offers highly configurable dashboards and reports that provide insights into resident participation, program performance, and regulatory compliance, helping activity directors make data-driven decisions. ElderSmarts analytics actively provides prescriptive insights and recommendations into which part of your activity programming to adjust and which programs are most effective.

Benefits include reduced social isolation through personalized recommendations, increased event participation and attendance metrics, simplified calendar management, family portal communication, and optimized staff time and resources. Additionally, they contribute to higher resident satisfaction and retention rates.