Experts estimate that 7 of 10 people will require assisted living care, particularly older adults. Demand for high-quality assisted living communities is rising as the population of older Americans grows.
Recent data shows that more than 810,000 people live in senior care and assisted living communities. In the coming years, that figure will rise. Experts project that the population of adults older than 85 will double by 2036 — and triple by 2046.
Seniors and their families understand that assisted living offers a wide range of benefits, all under one roof. With an average monthly cost of $4,500 per month, assisted living is one of the most affordable ways to ensure seniors have care, comfort, and community in their twilight years.
As senior living communities grow, community managers need to streamline and optimize operations while also attracting new residents and providing the best care and service. Choosing management software tailored specifically to the work that senior living communities do every day empowers teams to work more efficiently and achieve all of those goals.
The goal of every system in an assisted living community is to support resident care and comfort. Communities provide residents with clinical care, medication management, a safe environment, as well as social activities and community engagement.
In addition, community managers need to consider the work environment and needs of staff at all levels, including administrators, caregivers, sales professionals, and executives.
Comprehensive senior living software solutions like Eldermark's offer a comprehensive system for overseeing all aspects of senior living community management.
Here are four key benefits of using senior living software in your community:
Each senior care community is different, so you should consider your community's needs when selecting management software. Factors to consider when selecting a comprehensive software solution include:
Look for software solutions with a proven history of improving services, increasing occupancy, and optimizing revenue. In addition, seek solutions that address the specific needs of senior living communities as opposed to software designed for other healthcare systems.
Software systems like Eldermark, which has three decades of experience in providing assisted living solutions, are designed with the needs of residential senior living communities in mind.
Select a software system suitable for the size of your senior living community. Not all software is scalable for large communities with many moving parts. Other options may not be optimal for smaller communities with more precise needs.
Additionally, ensure that software has a comprehensive suite of options, including cloud-based access, functions for clinical management, administration, marketing, and analytics.
Look for software providers that offer 24/7 support for their products. On-demand tech support is critical for communities that rely on technology to ensure resident safety.
Another factor to consider is what types of training the software system offers for new staff or when it releases updates.
When determining a price that suits your budget, remember to factor in the funds that comprehensive software providers can bring through reduced costs, streamlined workflows, and targeted marketing.
The purpose of an assisted living software solution is to create synergy between different parts of the operation. However, when broken down, there are four basic categories of assisted living software, each of which fulfills different operational needs:
Point of Care Software
Customer Relationship Management and Marketing Software
Administration Software
With all that in mind, let's take a look at the best senior living software options in 2023:
With over 30 years of experience in the sector, Eldermark is the leading, most trusted senior living software provider. Suitable for small, medium, and large communities, Eldermark focuses exclusively on senior and assisted living. Eldermark's software solutions offer a comprehensive array of options to handle all the needs of a senior living or assisted living community.
Eldermark incorporates aggregating and analyzing data across the community spectrum. We provide actionable insights for improvements across various metrics through real-time reports, performance indicator analysis, and business intelligence.
Key features include:
Founded in 2004, ECP is a cloud-based EHR solution designed for independent and assisted living communities, memory care communities, and residential communities for individuals with developmental disabilities. It's a relatively new, fast-growing company offering solutions for a broad array of care communities.
Key features include:
MatrixCare is a long-standing company offering software for a broad range of organizations, including senior living communities. However, it has expertise in various healthcare sectors, including EHR solutions for assisted living communities.
Key features include:
Although not specifically tailored to senior and assisted living communities, HubSpot is one of the most popular general-purpose CRMs, is easy to use, and has powerful automation and intuitive marketing features.
Key features include:
The ultimate goal of an assisted living community is to adhere to professional, safe practices that prioritize the well-being of staff and residents while keeping your community financially thriving. Eldermark's comprehensive senior living software solutions provide the tools, resources, and support to make that a reality.
With three decades of experience in the assisted living sector, systems created by former senior living nurses and operators, and knowledge of all the ins and outs of the industry, we've designed the ultimate solution to meet and exceed all your expectations.
Contact us for a free demo today.
Senior living community managers should consider whether software packages offer the functionality the community needs. In addition, they should consider scalability, customizability, access to tech support, and attention to regulatory compliance.
Communities typically need software for three main functions. Point of care software to manage direct care for residents. Customer relationship management and marketing software to drive sales, marketing, and revenue generation. Administrative software for billing, staff management, and community management.
Eldermark offers training and 24/7 support for our software solutions. Support options include phone support, online chat, a library of downloadable support documents, and training videos.
Point-of-care software can ensure residents receive the correct care and track their participation in community activities. Portals and mobile apps allow families access to their loved ones’ profiles to stay fully informed about their care and quality of life.