MINNEAPOLIS, MN - Eldermark, a leading provider of senior living software solutions, is excited to announce the launch of its new text and email alerts feature for users of their ElderSmarts analytics tool.
The text and email alerts feature is built to provide management and care teams with proactive, real-time insights into the resident care and operations at their senior living communities. This new feature has already been rolled out and seen great success with Eldermark clients including Civitas Senior Living.
"Eldermark’s new features have significantly enhanced our ability to provide proactive care and operational efficiency," said Madalyn Burkhart, Senior Vice President of Wellness at Civitas Senior Living. "The real-time insights are invaluable for our management and care teams."
ElderSmarts' alerts are customizable with varying use-cases. Users can choose to receive alerts via email, text, or both. The alert messages also link directly to the ElderSmarts dashboard, allowing users to dig in for more information on specific residents, care plans, or staffing assignments.
This system can provide real-time alerts for all areas of operations within a senior living community - from medication alerts when assignments are upcoming or late, finance alerts when a resident's care goes beyond what they are paying for, or Executive Director alerts when the community is projected to be over or under staffed - the ElderSmarts alert system keeps your team on top of what's truly going on day in and day out at your community.
Currently, Eldermark customers are using the ElderSmarts predictive alert system to notify staff of any missed medications, or preemptively notify users that a service may be marked as "missed" if it isn't delivered by on-site staff soon.
Eldermark applauds senior living partners like Civitas who are rolling out these alert features, it's a proactive step to ensure greater resident safety and quality of care.
By transitioning from merely checking reports and reminding staff of their tasks, to leveraging Eldermark's predictive system through the deployment of our alerts in ElderSmarts, our customers can advance from the basic levels of descriptive and diagnostic analysis to the more sophisticated realms of predictive and prescriptive analytics. This evolution enables operators to proactively anticipate and address potential issues before they arise, transcending traditional reactive approaches to care management.
Alerts can be sent to anyone within an organization to eliminate the time-consuming worry of missing crucial tasks, mitigate the risk of potential harm to residents, and enhance financial processes by reducing missed payments.
This innovative tool empowers both corporate leaders and daily community staff to prioritize resident care and operational efficiency, ultimately leading to improved outcomes and resident satisfaction. It provides everyone within an organization with increased visibility into the processes at their community that may require closer oversight.
"Eldermark's ElderSmarts data analytics tool has truly revolutionized how our clients operate their senior living communities," said Kaiser Ahmad, CTO of Eldermark. "With the new text and email alerts feature, we are providing our partners with the tools they need to stay on top of their staff's critical work, while still striking that balance of not overloading people with notification fatigue. ElderSmarts notifications are customizable so you only hear about the most pressing issues."
Interested in equipping your team with these notifications? Schedule a demo with an Eldermark software expert to get your team up and running or click here for more information about the ElderSmarts data analytics tool.