At Eldermark, innovation is not just about writing great code—it’s about making a meaningful difference in people’s lives. Recently, our engineering team took this mission to heart during an impactful visit to Ridge at the Stratford, a Senior Living Community in Phoenix Arizona. This visit allowed our developers, including Myriah Kern, VP of Clinical Software, to engage directly with caregivers and observe the daily operations of the facility.
A Hands-On Experience Rooted in Empathy
In an effort to deepen our understanding of the needs around us, we brought our developers, most of whom have never set foot in a Senior Living community before, to visit Ridge at the Stratford, a Ridgeline Management Community. This hands-on experience proved invaluable, allowing them to connect with caregivers and witness firsthand the challenges and responsibilities they manage daily. From administering medications to addressing resident concerns, these dedicated professionals showed incredible compassion and expertise, highlighting the vital role our software plays in their work.
As Steven Gore, a Software Developer at Eldermark, reflected, “It was invaluable to observe the daily workings of a facility on-site. Understanding how on-site staff interact with our software has equipped us to create the simplest and most impactful solutions.” This firsthand experience reinforced our commitment to building intuitive technologies that enhance resident care.
Beyond Software Development: A Genuine Commitment to Care
At Eldermark, we believe that software should empower caregivers and simplify their work. Our team is dedicated to creating reliable and efficient solutions that ease the burdens of daily responsibilities. Our visit helped the team understand the real needs of caregivers and their communities, reinforcing that we are not just developers—we are partners in care.
As Ben Tragethon, COO of Ridgeline, expressed, “We value having partners that roll up their sleeves and dive in to support us in products that will impact resident care.” This spirit of collaboration guides our mission and drives us to continuously refine our software based on customer needs.
Listening, Learning, and Leading with Purpose
By immersing ourselves in the environments where our software is utilized, we glean vital insights that inform our development process and strengthen our commitment to exceptional care. We are more dedicated than ever to delivering technology that aligns with the needs of caregivers, ensuring they can focus on what matters most: providing outstanding care for residents.
As we look ahead, we are excited to continue innovating with empathy and understanding, ensuring our solutions are grounded in the real-world realities of senior living communities. At Eldermark, we believe that better software leads to better care, and our engineering team is proud to be actively engaged in this mission. If your community is looking for a software that meets your specific needs, email us at sales@eldermark.com or book an exploratory meeting on our website.