Our Client Advisory Board
Meet the leaders of senior living.
Our Client Advisory Board is comprised of experts and distinguished professionals from across the senior living industry. They represent the value we place on creating true partnerships with our customers as well as our commitment to placing your experience and needs at the center of our products, services and support.
Serving a 2-year term, our board members meet twice annually to provide their insight and expertise on how technology can address the key challenges within our industry. These meetings have a direct impact on our product roadmap, future priorities, and shape the overall experience of working with Eldermark.
Meet our Client Advisory Board:
Amanda Johnson, RN
VP Operations, Senior Living | Lifespark
Read the BioAmanda Johnson, RN
SVP Senior Living Operations | Lifespark Senior Living
Ms. Johnson boasts a rich career spanning over three decades in long-term care, commencing in 1989. She earned her bachelor’s degree in human services from the University of MN, Morris, and is distinguished as a registered nurse and licensed nursing home and assisted living administrator. Throughout her career, Ms. Johnson has been instrumental in shaping various facets of the industry, including policy development, health information technology, regulatory and corporate compliance, as well as spearheading collaborative performance improvement initiatives. She currently holds the esteemed positions of Vice President of Clinical Operations and Chief Compliance Officer at Lifespark, where her leadership drives excellence across the organization.
In addition to her pivotal role at Lifespark, Ms. Johnson serves as Chair of the Care Providers of Minnesota Bosard of Directors and contributes her expertise to the Long-Term Care Imperative Steering Committee. She was appointed to the MN State Board of Executives for Long Term Services and Supports, underscoring her influence and commitment to the sector. Ms. Johnson's dedicastion extends beyond her provessional roles; she actively participates in committees with Care Providers of Minnesota and is a sought-after speaker on regulatory, leadership, reimbursement, and other industry-related matters.
Diane Umayam
VP Health Services | Leisure Care
Read the BioDiane Umayam
VP Health Services | Leisure Care
Ensuring the provision of top-tier housing and care for our Elders has always been a core principle driving Ms. Umayam’s professional journey. With an unwavering commitment to Senior Services, she has dedicated her entire career to this noble cause. Her experience encompasses diverse roles, from serving as a General Manager/CEO of Assisted Living and Memory Care communities to holding key positions at a Home Health Agency, both locally and regionally.
Currently, Ms. Umayam serves as the VP of Health Services at Leisure Care, overseeing their Assisted Living and Memory Care communities nationwide. In this capacity, she offers operational support to community teams and collaborates closely with Corporate Clinicians on matters of Health & Wellness and Memory Care. As a member of Eldermark’s Client Advisory Board, she is excited to contribute to advancing the integration of technology in resident care delivery and documentation, particularly in today's evolving landscape.
Angie Mastin
Executive Director of Assisted Living Communities | Monarch Healthcare
Read the BioAngie Mastin
Exec. Director of Assisted Living Communities | Monarch Healthcare
Ms. Mastin brings a wealth of expertise garnered over 15 years in the senior living sector, a journey that commenced with her service as a Certified Nursing Assistant. Demonstrating a steadfast commitment to professional growth and excellence, she has evolved through various roles, beginning with her tenure as a regional nurse consultant and advancing to positions in operations consulting.
Currently, Ms. Mastin holds the esteemed role of Executive Director of Assisted Living Communities at Monarch Healthcare Management. In this pivotal capacity, she spearheads strategic initiatives, oversees day-to-day operations, and ensures the delivery of exceptional care and services to residents. Her multifaceted experience and dedication to enhancing the quality of life for seniors underscore her invaluable contribution to the field.
Lisa Rogers
President & Chief Clinical Officer | Distinctive Senior Living
Read the BioLisa Rogers
President & Chief Clinical Officer | Distinctive Senior Living
Ms. Rogers epitomizes the essence of a seasoned healthcare professional, bringing a wealth of experience and expertise honed over years of dedicated service in the hospital and healthcare industry. Her career journey reflects a versatile skill set encompassing Healthcare Consulting, Budgeting, Operations Management, Customer Service, and Medicaid administration.
With a Bachelor's Degree in Registered Nursing focusing on Nursing Administration, Nursing Research, and Clinical Nursing from Briar Cliff University, Ms. Rogers has laid a robust foundation for her career. As a strong advocate for senior living, she currently serves as the President and Chief Clinical Officer at Distinctive Living, an organization she co-founded. In this capacity, Ms. Rogers not only demonstrates exemplary leadership but also champions innovation and excellence in care delivery, ensuring the highest standards of service for residents and their families. Her unwavering dedication to enhancing the senior living experience underscores her position as a respected leader in the field.
Kristi Testa, RN
Director of Clinical Revenue – Assisted Living | The Goodman Group
Read the BioKristi Testa, RN
Director of Clinical Revenue – Assisted Living | The Goodman Group
Ms. Testa brings a wealth of experience and expertise to healthcare management. In 2000 she joined The Goodman Group as the Director of Nursing and Co-Director of Memory Care at The Commons on Marice, a prominent 154-unit Assisted Living facility under The Goodman Group's management. Over the years, she has exemplified exceptional leadership and dedication, which led her to transition to the corporate Senior Living and Health Care team in 2006. In her current role, Ms. Testa plays a pivotal role in spearheading the development of Assisted Living Ancillary Services across The Goodman Group's national portfolio.
As a Registered Nurse, her background encompasses a diverse range of experiences, from catering to high acuity pediatric clients in home care to addressing the needs of at-risk geriatric clients. With over two decades of proficiency in utilizing the Eldermark software platform, Ms. Testa excels in training and supporting its implementation within The Goodman Group's Assisted Living facilities. Her efforts are focused on maximizing revenue streams and optimizing staffing levels, thereby ensuring operational efficiency and delivering exceptional resident care.
Todd Willett
CFO | Ebenezer
Read the BioTodd Willett
CFO | Ebenezer
Mr. Willett assumed the pivotal role of overseeing all financial operations within Ebenezer upon joining the organization in October 2016. In this capacity, his responsibilities span a comprehensive spectrum, including internal and external audit reporting, budget formulation and financial analysis, cash and investment oversight, revenue cycle management, audits, and risk mitigation strategies. With an extensive tenure in the healthcare sector, Mr. Willett brings a wealth of experience garnered from both public and private accounting realms. Prior to his tenure at Ebenezer, Mr. Willett served as the Chief Financial Officer at Walker Methodist, where he made significant contributions to financial strategy and governance. His professional journey includes pivotal finance roles at esteemed organizations such as Sholom and Clifton Larson Allen, further enriching his expertise in financial management and strategic planning.
A graduate of Minnesota State University Moorhead, Mr. Willett holds a Bachelor of Arts degree in Accounting and is a Certified Public Accountant licensed in Minnesota. He is an active member of the Minnesota Society of Certified Public Accountants, leveraging his expertise to contribute to the advancement of the accounting profession. Mr. Willett's commitment to excellence extends beyond his professional endeavors; he currently serves on the Finance Committee for LeadingAge Minnesota, a testament to his dedication to fostering financial stewardship within the senior care industry. Previously, he lent his expertise to the Finance Committee at Care Choice, underscoring his passion for supporting organizations in achieving their financial objectives.
Isaac Scott
Founder & CEO | Anthem Memory Care
Read the BioIsaac Scott
Founder & CEO | Anthem Memory Care
Mr. Scott assumes the pivotal role of founding Principal and CEO at Anthem Memory Care, where he drives the organization's strategic vision and oversees day-to-day operations with precision and dedication. With a steadfast commitment to Anthem's mission of Protect, Engage & Love, Mr. Scott ensures that this ethos extends not only to residents but also to the invaluable members of Anthem's team. He champions initiatives aimed at nurturing the growth and well-being of employees, recognizing their pivotal role in delivering exceptional care and service. Mr. Scott has distinguished himself as a leader within Anthem, spearheading the Development team and demonstrating a keen understanding of the intricate dynamics involved in maintaining Anthem's physical infrastructure.
His earlier career trajectory saw him in management positions at esteemed organizations such as Time Warner, Adidas America, and Nike, where he honed his leadership skills and strategic acumen. Mr. Scott holds a bachelor's degree in history from the University of Oregon and a Master's Certificate in Real Estate Development from Portland State University, underscoring his multidisciplinary approach to business leadership. In addition to his professional endeavors, he serves as a founding board member of the Portland Alternative Investment Association, further contributing to the advancement of the industry through his expertise and insights.
Bob Delle Donne
National Director of Sales & Marketing | Grand Living Management
Read the BioBob Delle Donne
National Director of Sales & Marketing | Grand Living Management
With an extensive professional journey spanning over 25 years, Mr. Delle Donne has amassed a wealth of expertise across diverse sectors including senior living, real estate, finance, and business consulting. Since 2008, he has honed his focus on senior living sales and marketing, adeptly guiding residents through a seamless transition into senior living communities.
Beyond his professional endeavors, Mr. Delle Donne's leadership extends to directing national non-profits and serving numerous charitable organizations. His involvement with initiatives supporting children and teenagers who provide care services to family members underscores his deep-rooted commitment to philanthropy and community service. This multifaceted background infuses his role at Grand Living with a unique blend of passion and insight, enriching the organization's vision and fostering a culture of compassion and excellence.
Don Anderson
Consultant
Read the BioDon Anderson
Consultant
Mr. Anderson's journey with Eldermark traces back to his pivotal role as a founding partner and Advisor to Milestone Retirement Communities. In this capacity, he played a central role in supporting the clinical operations of managed retirement communities, collaborating closely with clinical teams to implement and optimize clinical systems and services. His dedication to excellence led him to assume the position of Chief of Clinical Support Services for Milestone, where he provided invaluable day-to-day assistance and guidance to regional and community clinical teams. Following the sale of Milestone in 2023, Mr. Anderson transitioned into a consulting role, continuing to lend his expertise to the senior living sector. Prior to his tenure at Milestone, Mr. Anderson served as the Vice President of Marketing and Clinical Affairs at LifeStyles, overseeing a portfolio of 16 senior communities encompassing independent living, assisted living, and dementia care. His multifaceted responsibilities included directing global marketing initiatives, as well as collaborating with Executive Directors and their teams to enhance staff training and development programs aimed at delivering quality care, promoting resident and family satisfaction, and ensuring high occupancy rates.
With a career spanning nearly five decades in the healthcare industry, Mr. Anderson's expertise encompasses a broad spectrum of disciplines. From managing senior housing communities to overseeing acute care hospitals and physician office practices, his extensive experience underscores his profound impact on healthcare operations. He has also played a pivotal role in physician recruitment and the training and development of care and support staff, both in senior and acute care settings, further solidifying his reputation as a visionary leader in the field.
Jim Altrichter
Consultant
Read the BioJim Altrichter
Consultant
Mr. Altrichter brings a wealth of experience and expertise to the senior living sector, currently serving as a consultant with Kilter Healthcare Consulting. His illustrious career culminated with his role as the National Vice-President of Clinical Services at Anthem Memory Care Communities, where he oversaw all clinical services provided at Anthem communities until his retirement in 2023. Prior to his tenure at Anthem Memory Care, Mr. Altrichter held esteemed positions including Vice President of Clinical Services and Senior Vice President of Risk Management for a Vancouver, WA-based assisted living management company.
Educated at the College of Saint Scholastica in Duluth, MN, Mr. Altrichter earned his Bachelor of Arts degree with a major in Nursing and a Minor in Psychology. His extensive clinical background spans various settings including Skilled Nursing, Chemical Dependency, Critical Care, and outpatient clinics. Additionally, he has leveraged his expertise in pharmaceutical sales, management, and brand marketing to enhance his contributions to the healthcare industry. Mr. Altrichter is renowned for his dedication to the care of residents in Memory Care communities, particularly in the development and implementation of behavior management plans related to Alzheimer's Dementia and other cognitive dysfunction diagnoses. His commitment to excellence is evident in the multiple training programs he has developed and implemented for caregivers and nurses in assisted living and memory care settings, cementing his legacy as a leader in the field.
Mark Strzyzewski
Director of Business Intelligence | Walker Methodist
Read the BioMark Strzyzewski
Director of Business Intelligence | Walker Methodist
Mr. Strzyzewski boasts an impressive tenure of over three decades in the senior living sector, where he has made significant contributions in financial management and information technology. His steadfast dedication to Walker Methodist has seen him ascend through various roles, from accounts payable and accounting to his current position as the Director of Business Intelligence.
Armed with a Bachelor’s Degree in Finance from the esteemed University of Minnesota Carlson School of Management, Mr. Strzyzewski brings a strong foundation of financial acumen to his role. His proactive approach to innovation is evident in his early adoption of Eldermark’s analytics as a service platform, ElderSmarts. Through this platform, he has not only leveraged data-driven insights to enhance operational efficiency but has also provided invaluable feedback and insights to Eldermark, shaping the role of analytics in senior living operations.
Stefanie Fenton
Owner/Operator | Mount Angel Towers
Read the BioStefanie Fenton
Owner/Operator | Mount Angel Towers
Ms. Fenton is the Owner Operator at Mount Angel Towers, a distinguished Senior Living Community nestled in Mt. Angel, OR. Leading a dedicated team, she oversees the seamless operation of the community, which caters to the needs of over 200 seniors through a comprehensive range of Independent and Assisted Living options. In her multifaceted role, she spearheads marketing planning and analysis while meticulously managing financial operations, ensuring the community's continued success and growth. With a keen eye for efficiency, Ms. Fenton prioritizes return on investment across all marketing initiatives, embodying a cost-conscious approach that maximizes the community's resources. Before embarking on her journey in Senior Living, Ms. Fenton amassed over 15 years of invaluable experience in Silicon Valley, where she played integral roles in building software products and services tailored for the US Healthcare industry. Her diverse expertise spans senior management positions in product management, marketing, account management, and operations, reflecting her profound impact on shaping the technological landscape of healthcare. Additionally, she enriched her skill set through her tenure at Accenture, where she contributed to the Healthcare Business Strategy practice, further solidifying her strategic prowess and industry insights.
Ms. Fenton's academic credentials include a Masters in Business Administration (MBA) and a Masters in Public Health (MPH) from the University of California, Berkeley. She earned her Bachelor of Arts (BA) in Psychology from Wesleyan University in Connecticut, laying a robust foundation for her career dedicated to enhancing the well-being and quality of life for seniors.
Misty Miller
Chief Operating Officer | Civitas Senior Living
Read the BioMisty Miller
Chief Operating Officer | Civitas Senior Living
Ms. Miller serves as the Chief Operating Officer at Civitas Senior Living, where she plays a fundamental role in upholding the organization's mission, vision, and culture. Through her astute leadership, she identifies areas of opportunity and growth, oversees strategic initiatives, and ensures robust risk management practices. Moreover, Ms. Miller is deeply committed to equipping Civitas communities with the requisite resources to deliver unparalleled services and exemplary customer care. With a career dedicated to senior living, Ms. Miller brings a wealth of experience garnered from various roles, including Director of Nursing, Regional Health Services Director, and Vice President of Clinical Services. Her journey with Civitas commenced in 2018 when she joined as Chief Wellness Officer, drawn by the company's shared values and forward-thinking ethos. Renowned for her unwavering work ethic and dedication, Ms. Miller is instrumental in fostering an environment at Civitas that prioritizes optimal quality of life for both residents and staff.
Ms. Miller's credentials include a background as a Registered Nurse and an MS in Nursing with a focus on leadership and development from Western Governors University in Salt Lake City. She holds certifications as a Director of Nursing Services, Certified Alzheimer’s Disease and Dementia Care Trainer, Assisted Living Administrator, and Dementia Practitioner. Actively involved in various Texas Assisted Living Association (TALA) clinical and public policy workgroups, she is committed to advancing industry standards and best practices. Additionally, Ms. Miller is a proud member of the Alzheimer’s Association, further underscoring her dedication to enhancing the lives of those affected by dementia-related conditions.
Michael Morris
President and CEO | Willow Ridge Senior Living
Read the BioMichael Morris
President and CEO | Willow Ridge Senior Living
Michael holds the esteemed positions of President and CEO at Willow Ridge Senior Living, where his expertise spans over 15 years in the senior living industry. Throughout his career, he has demonstrated an unwavering commitment to enhancing the lives of older adults across various facets of senior living.
Prior to establishing Willow Ridge Senior Living, Michael cultivated his skills and knowledge working alongside some of the nation’s leading senior housing providers, including Emeritus Senior Living, Brookdale Senior Living, and most recently, Holiday Retirement. His journey has been driven by a profound passion for serving seniors, evident in his dedication to this noble cause, which resonates deeply with his team, residents, and those closest to him.
Michael's academic foundation includes a bachelor’s degree in Business Management from SUNY Empire State College. He actively contributes to the community as a board member for a local nonprofit focused on addiction treatment and recovery efforts.
Furthermore, Willow Ridge Senior Living proudly affiliates with the Empire State Association of Assisted Living and the Kentucky Senior Living Association, underscoring its commitment to industry excellence and best practices.