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• Standardization of operational practices
• Pricing/cost analysis
• Medication management
• Marketing
• Staffing analysis
• Custom clinical assessments
• Schedule balancing
• Diagnosis coding
• Profitability & cost assessment
• Communications assessment

Standardization and Operational Practices
After an analysis of current paper and communication systems, we will create an operations improvement plan for your facility. This plan will ensure that you are streamlining day-to-day business operations, meeting the needs of your residents, and optimizing staff time spent managing services.

Pricing/Cost Analysis
Defining costs and setting pricing is one of the most challenging tasks for facility operators. We will assist you in determining a formula that makes sense for your facility, one that ensures your pricing structure covers costs and maximizes profit margin.

Medication Management
Medication Management is a critical service for your residents. We will assist you in developing standards for how medications are ordered, set up, administered, updated, and inventoried, to ensure you meet regulatory and licensing requirements.

Marketing
The average resident spends approximately 18 months in an assisted living home. Is your home positioned to extend resident time beyond the average? Our marketing services can help you capture and keep residents and include assessments, brochures and logos, as well as combining features and offerings to properly match pricing and ala carte services to the competition's.

Task Management
Eldermark Strategy Group focuses on specific tasks your residents need assistance with each and every day. An analysis will be performed to define "who is best" to complete those tasks. The concept of the "universal worker" has been successfully implemented in many assisted living facilities, and we will help you determine which program will best work for you and your residents.

Custom Clinical Assessments
Eldermark Strategy Group can assist you in building user-defined assessments that will meet the regulatory requirements for admission assessment, yearly re-assessment, falls assessment and skin assessment.

Schedule Balancing
Gathering information on staff efficiency is critical to ensuring services are being provided with the greatest cost savings in mind. We will provide you with tools that will assess current efficiency and guarantee each provider is carrying an equal workload.

Diagnosis Coding
Increasingly, third party payors are requiring ICD-9 codes attached to their claims, and many facilities do not have access to someone with the knowledge and skills needed to code diagnoses. Our team will assist you in training staff on how to assign codes and access information from the government agencies that hold ownership rights to ICD-9 codes.

Profitability and Cost Accounting Analysis
Assessing profitability and measuring costs will be one of the single most important management tasks you perform every year. As the assisted living industry grows and new facilities enter the marketplace, over-capacity will become a problem. One of the best ways to deal with this issue is through the management of all operational costs, capturing service creep, ensuring quality of care, and producing a return on your investment.

Billing Analysis
Analyzing how well your current billing system tracks service delivery and applies this information to the general ledger is critical to financial success. Streamlining the billing process will guard against repetitive labor and guarantee your bills are comprehensive each and every month. We'll help you with this essential step in the standardization process.